Fair Trade Tourism and Your Personal Information

Dear user – please rest assured that Fair Trade Tourism takes your personal information and its protection very seriously and will never pass this information on to third parties.

While use of our website and our related social media and other public digital platforms are entirely discretionary and the provision of any personal details requested during logging in or subscribing are entirely at your own risk, rest assured that your personal information is kept private and stored securely until a time it is no longer required or has no use, as is required by both  South African legislation and all relevant global legislation, policies and recognised codes of conduct and fair practice.

Every effort has been made to ensure a safe and secure form to email submission process but we do have to advise users that any form to email process is used at own risk.

We use any information submitted to provide you with further information and assistance with the products, services, processes and programmes we offer and to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter programme this website operates or which we use independently but only if this was made clear to you and your express permission was granted when submitting any form to email process.

This is by no means an entire list of your user rights in this regard but we can assure you that your details are not and never will be passed on to any third parties.

Our newsletters are distributed via email and are available on a subscription or sign-up basis. They offer news and updates on our organisation and its products and services. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with you.

Subscriptions are taken in compliance with South Africa’s Protection of Information Act, No 4 of 2013 and take their lead from global best practice, international legislation, policies and recognised codes of conduct.

All personal details relating to subscriptions are held securely and in accordance with the aforementioned Act. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.

Digital marketing campaigns operated by us may contain tracking facilities within the platforms we use, together with analytic software. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of apps, website pages, downloads, the clicking of links, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future campaigns and activity and supply you, the user, with more relevant content based around activity.

All subscribers and users are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

Although we strive to provide quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website and any of the social media or other digital platforms we use. (External links are clickable text / banner / image links to other websites.)

The owners of this website cannot guarantee or verify the contents of any externally linked sites despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.