The business has a Volunteer Code of Conduct focussed on appropriate behaviour in local communities

What does this mean?

  • If the business has a volunteer programme, then it is responsible for the conduct of its volunteers.
  • This is especially relevant in terms of how they interact with local communities.
  • The Code of Conduct should therefore be specifically based on the nature of the community and the specific volunteer programme being offered.
  • This is put in place to protect the community and ensure that volunteers are not having any adverse effects on members of the community and/or the community as a whole.
  • Once the Code of Conduct has been developed it needs to be communicated to the volunteers and records must be kept of such awareness-raising.

What do I do?

  • The Code of Conduct needs to address the following issues as relevant:
    • Structure of gender roles within the community
    • How to engage with elders and community leaders (respect)
    • Understanding of cultural practices
    • Any other issues that may be relevant to the situation
  •  The Code of Conduct must be made available to all volunteers and the best way to do this is to make it an addendum to their contracts.

In the Resource Centre is an example of a code of conduct for Volunteers.  Remember to use this as a guideline only and to develop one suitable to your own volunteer program.