The business has a written grievance procedure

What does this mean?

  • The business needs to have a written grievance procedure, again properly explained to all employees.
  • They also need to fully understand the procedure so that they can use it confidently if needed.

What do I do?

  • An example of a grievance procedure can be found in the Resource Centre.
  • This example should not be used as is, but rather amended to truly reflect your business.
  • Again it is important to refer to the Labour Relations Act for more information on grievance procedures.