The business has developed a policy for the fair distribution of tips received on tours

What does this mean?

  • This point is related to B5, but here it is about the fair distribution of tips received on tours.
  • The business policy on distribution of tips must include accepting tips (this can be monetary, gifts, etc.) from guests, how to record tips received and how they are distributed.

What do I do?

  • In the Resource Centre is an example of a policy for the fair distribution of tips.
  • It is important that this policy is developed with consultation from 3rd party suppliers.
  • Once the policy is finalised it needs to be clearly communicated to all 3rd party suppliers and their employees, as well as your own.