The business is aware of the impact of its activities on the provision of basic services to neighbouring communities and where negative impacts have been identified, the business has developed a written strategy to mitigate such impacts

What does this mean?

  • The business first needs to do a risk assessment of the impact of its operations on the provision of basic services to neighbouring communities. 
  • Areas of impact to be assessed can include (but are not limited to) access to clean water, sanitation, energy, housing, etc. 
  • NB – after conducting the risk assessment you need to write an associated action plan (strategy) on how to deal with any negative impacts identified.

PLEASE NOTE: It is highly unlikely that this point will be applicable to businesses operating in urban areas.  In the case of rural areas it is more likely, but ‘neighbouring’ communities should not be taken as those more than 50km away from where the business is operating.

What do I do?

The following websites give good overviews of the provision of basic services in South Africa:

The business needs to develop a policy regarding impact on the provision of basic services.  This should include for example when risk assessments will be done, now actions will be developed and when and how the communities will be consulted.