There is evidence of communication to guests regarding the relevance of these sites

What does this mean?

  • The business needs to inform guests appropriately in terms of the relevance of these sites.
  • There needs to be a specific focus on how guests should conduct themselves when visiting these sites.

What do I do?

  • Communication to guests should be both in writing and verbally.
  • This could include for example having information pamphlets available and a briefing done by a guide or employee before guests are permitted to visit such sites.